Wonderful charity admin accounts can improve the security of their accounts by enabling Multi Factor Authentication. With MFA enabled, after entering their email and password, users must also enter a 6-digit code to gain access to their account.

We highly recommend enabling MFA on your wonderful account, and installing the Authy app on your iOS or Android device, which will provide you with a 6-digit code on demand.

How Authy works

  1. You download the app (see above) and, when requested, enter the same mobile number you have used for your Wonderful account.

  2. You verify your mobile number using an automated SMS message from Authy.

  3. The Authy app automatically opens, and you will see an option to view a code for 'Wonderful Payments'.

  4. Whenever you log in to your wonderful account at wonderful.co.uk, you simply open the Authy app on your smartphone (you should also receive a notfication) and enter the 6-digit code provided by Authy.

If for some reason you are unable to use the Authy app, you can also choose to receive a standard SMS message with your 6 digit code, each time you log in to Wonderful.

If you need any assistance with your account security or MFA, please don't hesitate to get in touch with the Wonderful support team using the live chat icon at the bottom right of your screen.

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